Hey there, hi there, ho there Alma! Welcome to planDisney, and thanks for stopping by with your question. It sounds like you’re planning an incredible trip to
Walt Disney World Resort how exciting!
Disney no longer mails out physical tickets by default when you purchase them online or through the app. However, you do have options if you’re not going and want to get the tickets into the hands of the guests who are going.
If you'd prefer physical tickets and haven’t used them yet, you’ll need to contact
Disney Guest Services directly. They can let you know if your order qualifies for ticket cards to be mailed, especially if there’s enough time before the trip. This is more likely to be possible if the tickets were purchased as Will Call.
Another option is to keep the tickets in your
My Disney Experience app and reassign them to each guest. They will each need to have their own My Disaney Disney accounts, if they haven't created them already, then adding them to your
Friends & Family list. I would next suggest connecting your account to theirs on their own devices. This will allow you to manage all your plans from your own account while still being able to share reservation plans and tickets with everyone in your party.
Once they have those accounts set up, you can go into your app, tap on your profile, and view your Family & Friends list. Once they accept the invitaion, they will be able to view their tickets and plans in their own My Disney Experience apps.
Alma, I hope this helps you feel prepared as you continue planning your Disney adventure! If you have any more questions along the way, we’re always here to help. Wishing you all a magical and memorable trip!
Kay