Mom and Daughter in Cars Land
  • On Aug 13, 2022
    Trudy from MD Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased tickets for Disneyland including Genie+ from AAA. Why is Genie+ not showing on my Disneyland App?

    Hiya, Trudy!

    Oh boy! Adding extra magic to your Disneyland Resort vacation is a great idea. The Disney Genie+ service is just the thing for it. Your three Genie+ wishes will be granted with the ability to schedule available return times to Lightning Lane entrances of many attractions, complimentary downloads of your Disney PhotoPass pictures, and access to Audio Tales to enhance your experience at the Disneyland Resort.

    The Genie+ entitlement becomes available after your theme park tickets are activated as you pass through the turnstiles of the theme park entrance each day of your visit. Although Genie+ may not show up on the “Tickets and Passes” screen of the Disneyland mobile app, you will still be able to access its features in various places within the app as follows.

    • Audio Tales may be accessed from the app home screen.
    • You may link PhotoPass photos on the “Photos” screen accessed from the ☰ feature menu or the “Link PhotoPass Photos” button of the ‘+’ menu.
    • Lightning Lane return times may be booked from the Disney Genie Tip Board, which can be found on the ☰ feature menu or by tapping the “View My Genie Day and Tip Board” button on the ‘+’ menu.

    Tony’s Tip: If you want to book a Lightning Lane return time for a specific attraction, you can scroll through the Tip Board to find it. Or you may also locate the attraction from the map view and open its information detail screen. Tapping the “LL” Lightning Lane button in the detail screen will open the Tip Board and automatically scroll to that attraction’s position to let you proceed with booking that experience.

    Thanks for visiting us at planDisney, Trudy. If you have any more questions as you prepare for your visit to the Disneyland Resort, please visit us again.

    Have a magical time!


thumbnail image for Tony

Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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