• On Apr 10, 2022
    Suzanne from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased my tickets for Disneyland but didn’t see where to add the genie service to the tickets. Now I am trying to add the genie plus to our existing tickets and am having a hard time.

    Hi there, Suzanne! Welcome to planDisney. I can see that you are just 10 days away from your magic carpet arriving in the Happiest Place on Earth! Have you started matching your Minnie ears to your outfits or planning out your churro breaks?! 

    It's just about time to tap into the phenomenal cosmic power of the Genie! Hold on tight to Abu as Genie is able to grant three separate wishes to help you in planning your park days. The first is a complimentary planning tool within the Disneyland Mobile App - the Disney Genie Service. What I love about this wish is that you can play around with it ahead of your visit and get excited for all of the magic ahead! When you open up your app, tap the "+" in the bottom navigation bar and select "View My Genie Day and Tip Board". If you toggle to the "My Day" tab, you will see a "Get Started Now" button - give it a try! Genie will ask you some of your general interests (think Disney Princesses or Parades), some of your specific must-dos (think Space Mountain and Jungle Cruise), and your favorite places to eat (think Bengal Barbecue or Lamplight Lounge). You can give Genie a different set of interests and must-dos for each day of your visit and at 7 a.m. that morning, he will load a suggested itinerary directly into your app. He will also make live updates throughout the day! It's truly a whole new world of Disney planning!
    The second wish that Genie is granting is the opportunity to upgrade your ticket to include Genie+. Genie+ allows you access to Lightning Lanes for select attractions so you can take one jump ahead of the standby queue! I think this is the wish that you are asking about specifically. If you already have tickets, no worries. You can always add Genie+ as soon as you scan into the park on each day of your visit through the Disneyland Mobile App. Find your way back to the "Tip Board" and you will see a purple section that says "Take Today to the Next Level, Get Disney Genie+ for Today." Tap in there and follow the prompts and POOF! Those Lightning Lanes are yours! You can make your first selection as soon as the Genie+ purchase is confirmed. You can continue making selections throughout the day at two times - either once you tap into the current, active selection OR two full hours after making that selection. To make a selection, toggle to the "Tip Board" tab and you will be able to see all of your options. And don't forget to strike a pose and say "Minnie!" With your Genie+ upgrade, you also get unlimited digital downloads of ALL the Disney PhotoPass photos taken that day!

    If you can believe it, there is a third and final wish from our friend Genie! Lightning Lanes for a select few of the most well-loved attractions are available à la carte and can be purchased with or without Genie+. At the moment, the attractions with Individual Lightning Lanes are Star Wars: Rise of the Resistance in Disneyland Park and WEB SLINGERS: A Spider-Man Adventure and Radiator Springs Racers in Disney California Adventure Park. Open up that "Tip Board" once again in the app. Here, you will see which attractions can be booked with Genie+ and which are labeled "Individual Lightning Lane" along with the cost per Guest.

    Suzanne, you've truly never had a friend like this before in your Disney planning. Our magic carpet ride is coming in for a landing. If you have any more questions, we are always here for you at planDisney!

    Magic awaits!

thumbnail image for Tara

Meet the Panelist: Tara, Pennsylvania

Hello from Philly! Disney Parks have been my heart and soul since my 3-year old feet first hit Main Street, U.S.A. Nothing compares to the burst of pure joy, nostalgia and magic that I feel EVERY time I enter the gates! I love planning Disney vacations and have been known to convert a non-believer or two in one magical afternoon. Whether it's park days with friends, multi-generational trips, toddling around with kids or flying solo, I'm ready to help you personalize the magic at the Happiest Place On Earth! Learn More About Tara

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.