Family with Mickey and Minnie
  • On Apr 25, 2022
    Sharon from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I purchased a tickets for Disneyland and I cancelled the next day I bought them because I selected the wrong date. So I had to buy another tickets for 04/17/22 . I would like to know when would get a refund.

    Hi Sharon, and welcome to planDisney!

    Sometimes our vacation plans need to be changed and adjusted – it happens. For a trip to Disneyland Resort, whenever a Guest needs to change their reservation date, they must first cancel their reservation online, then, using the same theme park ticket, make a new reservation.

    However, it sounds to me that you were not aware that you could have re-booked a new reservation and instead bought a second ticket. Typically, theme park tickets are non-refundable. Although you will not receive a refund for your first ticket, you can use that ticket for a future visit. You may also consider speaking on the phone with a Cast Member to see if there are any other options than using the ticket for a future visit. However, I cannot guarantee there will be another option.

    I hope you enjoyed your time at the Happiest Place on Earth a few weeks ago. If you purchased Genie+ and took pictures with a Disneyland Resort photographer, do not forget that Genie+ includes free Disney PhotoPass downloads.

    Best wishes,
    Lola
thumbnail image for Lola

Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

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