• On Nov 17, 2018
    Devonette from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I’ve purchased tickets through Disney have linked them to my account (all I have is Will Call #). But when I go t make a fast pass selection it tells me there are no tickets & to purchase them. I have tried linking the tickets, using the confirmation #

    Hi Devonette!

    I love being able to purchase my theme park tickets and begin making my FastPass+ selections because I know that means that my Walt Disney World Resort vacation is getting closer!

    When you purchase your tickets online, at checkout, you are given the option to link your tickets to your My Disney Experience account.  That being said, it is possible that your tickets were not linked during that process, and therefore still need to be linked.  When you go to link your tickets to your My Disney Experience account, you will need to use the number that can be found just underneath the barcode on the confirmation email that you received after purchasing your tickets.  This should allow you to link your tickets to your My Disney Experience account so that you can begin making your FastPass+ selections as soon as your booking window opens!  Also remember that you can link your tickets and make your FastPass+ selections either online or while you are on the go using the My Disney Experience mobile app.

    If after trying this you are still unable to link your tickets to your My Disney Experience account to be able to make your FastPass+ selections, I highly recommend calling the Internet Help Desk at 407-939-4357.  The Cast Members there will be happy to assist you with any technical issues you may be having and can even help you make your FastPass+ selections!  

    Have a Great Big Beautiful Tomorrow!
    -Lindsey N.
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Meet the Panelist: Lindsey, Georgia

Hi y’all!  I am an Army wife, a college instructor, a dog-mom, and a lover of all things Disney!  Planning a Disney vacation is my favorite pastime—other than actually going on a Disney vacation, of course—and I love helping others make the most of their magical trip!  If I am not at the Walt Disney World Resort, I am putting the pixie-dusted touches on my next trip!  

Learn More About Lindsey

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