• On Oct 1, 2021
    Trisha from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 3 tickets and I can’t seem to make a reservation, help!

    Hi Trisha,

    I am so glad to see you stopping by planDisney with a question!

    It sounds like you need to link and assign those tickets in My Disney Experience. First, be sure that everyone traveling with you is listed in your My Family & Friends List in My Disney Experience. If not, you will need to connect with them. Just go to the My Family & Friends List and click on Add a Guest. Once you have those folks added, you need to go back to My Plans, click on Add More Plans, and then click on Link Reservations and Purchases. Using your ticket numbers, link those tickets in your My Disney Experience account and assign them to the friends or family traveling with you.

    If you are using the My Disney Experience Mobile App, open the mobile app and click on the three bars in the bottom right-hand side of the screen. Then, click on Tickets and Passes and click on the plus sign at the top of the screen to Link Tickets & Passes. Once you have those tickets linked, you should be able to make Disney Park Pass system reservations. Be sure to check the theme park reservation availability calendar. At times, park pass reservations may be unavailable. 

    As you continue to plan, I trust you will get those tickets linked and park passes reserved. As your trip dates approach quickly, also be sure to review the features in the My Disney Experience Mobile App. When released, Disney Genie service is going to enhance our park planning ability. If you have not done so already, also create digital passes with Disney MagicMobile service. We adore MagicBands, but I have also used Disney MagicMobile service to enter a park. 

    Trisha, keep up the practically perfect planning! We cannot wait to welcome you to your next Disney Day!

    Magic and memories
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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