Family Walking by Castle; mom; dad; son; sleeping beauty castle
  • On Oct 18, 2024
    Donna from Berkshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have purchased tickets for August 2025 from a third party and linked them to my app but it says they have 3 days remaining! What have I done wrong? I'm worried I won't be able to use them now

    Greetings, Donna! 

    Thank you for bringing your question to us here at planDisney. I’m thrilled to hear you’re planning a visit to the Disneyland Resort, especially if this will be your first time at The Happiest Place on Earth!

    Linking your theme park tickets to your Disneyland mobile app is the best way to start planning and managing your trip, so you’re already on the right track! Did you purchase 3-day tickets by any chance, Donna? If so, it would make sense that your app shows that there are three days remaining. This typically refers to the amount of valid theme park entries available on the tickets, not the amount of calendar days you have left to use them. 

    However, for your peace of mind, it would be a good idea to double-check that this is the case and that everything is in order as you would expect. Your best bet is to call (714) 781-4636 to speak with a Cast Member who can help. Be sure to have all your ticket information handy when you call.  

    I hope this answers your question, Donna, and that your vacation is pixie-dusted to perfection! Please feel free to stop by again to ask us more questions as you continue making plans. 

    Wishing you magic,
    Courtney

thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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