Boy in father's arms
  • On Feb 17, 2022
    Ken from NM Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased 6 tickets from AAA. Due to a computer glitch my name ended up on every ticket. When I tried to fix this by putting the correct name on the Disney registration app they were rejected as "Invalid names". How do I fix this?

    Greetings, Ken and welcome to planDisney!

    I am sorry that you are dealing with a computer glitch from AAA that printed out your name on every Disneyland Resort theme park ticket. I recommend contacting AAA, as they are the primary source of the theme park tickets, who would be able to rectify the glitch and present you with a new set of theme park tickets. If AAA is unable to help you, Ken, then I would Contact Disneyland Resort "Tickets" for assistance and hopefully a resolution so that you can begin your planning.

    Once your Disneyland Resort ticket situation is rectified, kindly proceed to link your theme park tickets to your Disneyland account, and from there you can make your Theme Park Reservations. Please note that if you purchased the Park Hopper Option on your theme park tickets, then you will be able to hop over to the second theme park after 1:00 PM after you have enjoyed your visit to the first, reserved theme park. From that point, you will be able to go between the two theme parks until the parks close, pending availability.

    During your visit to Disneyland Resort, to save time waiting in lines for attractions that offer a Lightning Lane entrance, you may wish to add the Disney Genie+ Lightning Lane Entrance to your day using the Disneyland app. One great perk that I appreciate is the unlimited digital downloads from Disney's PhotoPass® Service attractions, including those spontaneous Magic Shots from your day of memory-making.

    Pro Tip - Order your food and beverages ahead of time with Mobile Food & Beverage Ordering using your Disneyland app!

    I hope this information is helpful, Ken, and I wish you all the best with your theme park tickets!

    ~ Jacqueline

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Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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