Disneyland Sleeping Beauties Castle 60th
  • On Mar 24, 2022
    Christy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a ticket for the wrong age. How do I change the ticket to refect the correct age and pay the difference?

    Greetings, and welcome to planDisney, Christy!

    Thank you for consulting planDisney with your question, it would be my pleasure to help you out.

    To amend your unused Disneyland Resort theme park ticket, please contact Disneyland Resort – Tickets for assistance. I am confident that the Cast Member will be able to assist you with a favorable resolution to you. Please ask for an email confirmation with the ticket ID number and/or barcode because you will be able to then link or associate the ticket to your Disney account or the Disneyland Mobile App respectively.

    Once your theme park ticket matter is resolved, kindly proceed to link all your Disneyland Resort theme park tickets to your Disney account to begin your planning with My Disneyland. To link your theme park tickets using your desktop, please sign in to your Disney account, and then click on My Disneyland planning on the top right of the page. From there, please select My Tickets where you will be able to enter the ticket ID numbers, one at a time, and when completed, the tickets will be linked. If you use the Disneyland Mobile App, you will be able to either enter the ticket ID number manually or scan the barcode from your Welcome page by selecting Link Tickets.

    As soon as you finish linking your theme park tickets please proceed to make your Disneyland Resort – Theme Park Reservations, as this is the process for entering the theme parks at this time.

    Tips:
    Download the Disneyland Mobile App to manage your plans anytime and anywhere before and during your visit, and update the Payment Method to facilitate app transactions, such as Mobile Food & Beverage Ordering, and the purchase of the Disney Genie+ service as soon as you enter the theme park.

    If you purchase the Disney Genie+ you will receive unlimited digital downloads of Disney PhotoPass Service attraction photos including Magic Shots from your day. 

    I hope this information is helpful to you, Christy, and I wish you the happiest visit to Disneyland Resort, thank you!

    Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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