Belle at Disney Princess Breakfast
  • On Sep 8, 2021
    Maria from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a ticket in 2019 I never used it, does it still work? An employee there said they don’t expire

    Hi Maria, 

    Welcome to planDisney and thank you for sending us your question about your Theme Park Ticket.  I am sorry to hear that you have not yet been able to use your Theme Park Ticket from 2019, hopefully you will get back to Disneyland Resort sooner rather than later!

    Since it sounds like your Theme Park Ticket is expired, you may be able to use the value of your fully unused Theme Park Ticket Toward the purchase of a new Theme Park Ticket.  I suggest calling Ticket Services where a Cast Member will be able to assist with your Theme Park Ticket in real time.   

    In the meantime, I also suggest downloading the Disneyland Mobile App if you haven't already done so, and linking your existing Theme Park Ticket to your Disney Account.  The App has so many great features that will make your visit to Disneyland Resort even more magical!  

    I hope you are able to get your Theme Park Ticket sorted out, Maria.  If you have any other questions, please come back and visit planDisney again.  We are always happy to help. 

thumbnail image for Stephanie

Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

Related Video

  • thumbnail image for Disneyland Resort Digital Experiences Make Planning Easy

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.