Belle at Disney Princess Breakfast
  • On Sep 8, 2021
    Maria from WA Asked

    I purchased a ticket in 2019 I never used it, does it still work? An employee there said they don’t expire

    Hi Maria, 

    Welcome to planDisney and thank you for sending us your question about your Theme Park Ticket.  I am sorry to hear that you have not yet been able to use your Theme Park Ticket from 2019, hopefully you will get back to Disneyland Resort sooner rather than later!

    Since it sounds like your Theme Park Ticket is expired, you may be able to use the value of your fully unused Theme Park Ticket Toward the purchase of a new Theme Park Ticket.  I suggest calling Ticket Services where a Cast Member will be able to assist with your Theme Park Ticket in real time.   

    In the meantime, I also suggest downloading the Disneyland Mobile App if you haven't already done so, and linking your existing Theme Park Ticket to your Disney Account.  The App has so many great features that will make your visit to Disneyland Resort even more magical!  

    I hope you are able to get your Theme Park Ticket sorted out, Maria.  If you have any other questions, please come back and visit planDisney again.  We are always happy to help. 

    ~Stephanie
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Meet the Panelist: Stephanie, Ontario

I'm a Canadian mom with so many wonderful memories at Walt Disney World Resort!  I would love to use my experience in  traveling with toddlers, children, tweens and guests with limited mobility to help others experience all the magic Disney has to offer. Learn More About Stephanie

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