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  • On Nov 5, 2022
    Jenn from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a ticket for my sister to attend a trip to Disneyland with us (I have linked the ticket to my Disneyland app and made a reservation for the theme parks on the 2 eligible days for the ticket). My sister informed us today that she cannot attend.

    Hey there, Jenn! Thanks for bringing your question to planDisney. 

    I’m so sorry to hear that your sister can no longer join you for your trip. Here are some options for you:

    ~ You can transfer the ticket to another Guest. A wholly unused ticket is transferrable, but once any portion is used, it must be used by the same Guest. You can contact Ticket Services to change the name on the ticket. If another Guest plans to join you for this trip, don’t cancel the current reservations you have for your sister – just ask Ticket Services to change the name on the ticket and reservations to the new Guest’s name.

    ~ If no one is available to join you for this trip, no worries. The ticket will remain linked to your account for future use by your sister or another Guest. Ticket Services can confirm the exact expiration date of the ticket. 

    Wishing you a wonderful trip, Jenn! Please come back and see us if you have more questions.


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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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