Couple on Main Street, U.S.A.
  • On Jan 16, 2022
    Stephanie from WV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a ticket but it is still pending. Why is it pending and what can I do?

    Hi Stephanie,

    Welcome to planDisney. I hope you are excited about your upcoming Walt Disney World Resort visit. I love going to Walt Disney World during Valentine’s Day. There is something truly magical about going to the Most Magical Place on Earth during the holiday devoted to love. The last Valentine’s Day I spent at Magic Kingdom Park, I watched the fireworks from Main Street, U.S.A., and it is one of my most cherished memories.

    I’m sorry to hear that you currently have difficulties locating your tickets. It can sometimes take a little bit of time for theme park tickets to be delivered to you via email, especially if Stitch is playing around on the site. I would highly suggest reaching out to a Cast Member at the Disney Reservation Center at (407)-827-7370, and they should be able to help get this resolved for you.

    Once you have your tickets linked to your My Disney Experience account, don’t forget to reserve your Disney Park Passes. Walt Disney World Resort requires both tickets and valid park pass reservations to enter the theme parks. In order to ensure that everyone has a magical trip without excessive crowds, park reservations are limited, so be sure to secure them well in advance of your February trip.

    If you have any questions about adding park pass reservations, we would be more than happy to walk you through the simple process.

    Have a Magical Trip, and I hope your tickets appear soon!

    Ashley F.
thumbnail image for Ashley

Meet the Panelist: Ashley, North Carolina

Hey Y'all! I’m Ashley and I live in North Carolina. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our annual passes. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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