Overview Shot of Disneyland
  • On Feb 9, 2022
    Raquel from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a ticket on a particular day because it had said that there were available reservation spots but when I went to reserve it said that it had reached its capacity. What happens to my ticket that was supposed to be for that day?

    Hello, Raquel, welcome to planDisney and from The Happiest Place on Earth!

    Visiting Disneyland Resort is always so exciting, and I’m happy to hear that you are getting ready to visit, Raquel you are going to have so much fun!

    It sounds as if you followed the proper channels in attempting to secure your Theme Park Reservation, but until your selection is finalized, availability can change, as I believe it did in your case, I'm so sorry Raquel. I think this is done in order to accommodate the many varieties of theme park tickets held by Guests. I recommend you keep trying, because sometimes Theme Park Reservations for some specific dates may be made on a rolling basis in order to accommodate ticket holders with different types of tickets.

    Raquel, if you are unsuccessful with your attempts to secure a Theme Park Reservation, please Contact Disneyland Resort “Tickets” where every effort will be made to resolve this matter, rest assured.

    In the meantime, I suggest linking your theme park tickets to your Disneyland Mobile App and consider adding the Disney Genie+ Service to save time waiting in lines for Lightning Lane Entrance attractions, plus, you’ll enjoy unlimited digital downloads of Disney’s PhotoPass® Service - just imagine saving all those fun “Magic Shots!”

    Pro Tip - Keep a close watch over any Special Events & Tours that may be of interest to you during your visit, Raquel, I wouldn't want you to miss out on something that will enhance your visit.

    It was my pleasure assisting you, I wish you every success with your Theme Park Reservations, Raquel! Please stop by planDisney with any other Disneyland Resort planning questions - thank you!

    Magical Wishes ~ Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

Related Video

  • thumbnail image for 5 Tips for Making the Most of your Disneyland Resort Vacation

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.