• On Mar 28, 2021
    Jeniffer from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello I purchased ticket in march 2020, and i longer have my email conformation nor my barcodes. do i still need to show the email conformations to get my ticket at the box office. I have an id and i have the tickets linked to my Disney experience.

    Hi Jennifer,

    Thank you for stopping by with a great question! 

    With those tickets linked in My Disney Experience, you can certainly use a MagicBand to enter the parks or you can use Disney MagicMobile service! I am so excited about Disney MagicMobile service. I set up our digital passes yesterday. I just opened the My Disney Experience Mobile App, clicked on the three bars in the lower right-hand side of the screen, clicked on Disney MagicMobile service, and followed the prompts. If you have misplaced a MagicBand or Admission Card, follow these instructions to deactivate and request a replacement.

    Since that ticket is linked in your My Disney Experience account, I hope that you made Disney Park Pass reservations. I just checked the theme park availability calendar and it looks like Disney's Hollywood Studios is already at capacity for your arrival date. If you have not done so already, also consider making advanced dining reservations. And, if you would prefer to dine on the go, just use Mobile Food & Beverage Ordering.

    Keep your eye on the operational updates since procedures could change. Our last visit was wonderful. We loved doing Mobile Dine Check-in for our dining reservations and appreciated all of the health and safety measures in place. And although the character interactions were different, they were still super cute! 

    Jennifer, get your Disney MagicMobile service set-up, make sure you have park pass reservations, and get ready for an Incredible visit. We cannot wait to welcome you to a world of magic!

    Magic and memories,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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