Boy and girl in front of It's a Small World
  • On Feb 28, 2022
    Renee from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a ticket to Magic Kingdom for February 7. 2022 and I had COVID and could not go. What kind of credit/ compensation am I entitled to?

    Hi There, Renee! Welcome to planDisney!

    Oh my goodness, I am so very sorry to hear you couldn't visit Magic Kingdom last month as planned. What a bummer! I do hope that you are feeling well and are fully recovered!

    I'm sure you're eager to reschedule your visit once you're feeling as good as new, so let's talk about your unused tickets. While your theme park ticket will have expired at this point, the value of that ticket will remain under your account. So, you can use that value as a credit toward the purchase of a future theme park ticket. The ticket credit will not show in your My Disney Experience account, so to use it, you will just need to call the helpful Cast Members on the existing tickets team at (407) 934-7639. They will be more than happy to take care of this for you.

    Now, there is SO much going on this year at Walt Disney World Resort, including the Walt Disney World 50th Anniversary celebration. So, when it comes to rescheduling your visit, you really can't go wrong with any time in 2022! However, if you're a thrill-seeker like me, I would go for a visit in Summer 2022, once the incredible new attraction Guardians of the Galaxy: Cosmic Rewind opens in EPCOT. Walt Disney World is known for its mind-blowing attractions, and I'm sure this intergalactic race through space on one of the longest coaster tracks in the world will more than live up to the hype! While there is no official opening date, Guardians of the Galaxy: Cosmic Rewind is scheduled to open sometime this summer, making it the perfect time to reschedule your visit. I know I can't wait to fly through the cosmos with the Guardians crew!

    Renee, we here at planDisney love answering questions from fellow Guests to help make their vacation as magical as possible! So, please don't hesitate to reach out with any other questions you may have!

    Have a magical day!
    Diana
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Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

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