Beauty and the Beast at Magic Kingdom
  • On Oct 17, 2021
    Mary from MI Asked

    I purchased both my ticket and my husband's ticket. I have the My Disney Experience app on my phone. Does my husband put the app on his phone with my user name and password to access his ticket? Or, does he create his own user name and password?

    Heigh-Ho Mary,

    Oh My Goodness, you are just a few short days, from your arrival, and we are excited to Welcome You Home during Walt Disney World's 50th Anniversary Celebration. I am happy to assist with your curiouser and curiouser inquiry. Your My Disney Experience mobile app is your vacation hub before and during your visit. This handy dandy tool allows Guests to monitor their Walt Disney World Resort Reservation, purchase tickets, make Disney Park Pass reservations, reserve table-service dining options, make mobile food and beverage orders, create digital passes through the Disney MagicMobile Service and that's just a small tidbit of what it can do for you. Guests now have the option to plan their day with Disney Genie, Disney Genie+ and Lightning Lanes features allowing you the option to plan every possible minute of every practically perfect magical moment. 

    And no need for your husband to create his own My Disney Experience profile. I agree 100% with you, simply download the app and sign in under your name to access all these features. As for accessing both of your tickets, I suggest using either Keys to the World Cards or creating digital passes. Both are complementary options for Guests. A Keys to the World Card is a hard copy ticket adorned with Mickey or one of the Fabulous Five. Guests can receive these tickets upon check-in, by visiting the Front Desk of their Walt Disney World Resort, or at any of the Guest Relations/Ticket Counters located outside of all four Walt Disney World Theme Parks. Another option is creating a digital pass via the Disney MagicMobile service through your My Disney Experience mobile app. Guests with eligible iPhones, Apple Watch or Google Pay enabled Android phones can design and create a digital pass to be stored on their device. Guests can share the digital pass with others in their party if they have similar devices, more specifically those with Apple devices. And if you put your Apple device in Express Mode, you will not need to open your digital wallet every time to find the ticket. Both the Keys to the World Card and digital pass will simply be scanned at the touch points for entry into the parks and set you on your way to begin your magical adventure.

    Safe travels and may your upcoming stay be filled with many magical and memorable moments.

    Have a Practically Perfect Day,

    Amy M. 


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Meet the Panelist: Amy, Virginia

I am a Dreamer who has always believed dreams are meant to be the path to your future. Walt Disney, I believe, felt the same way, "All our dreams can come true, if we have the courage to pursue them." Disney has always been proof that endless imagination and the passion to make them come to fruition is possible. I will never be to old for Disney, it is home to all of us Dreamers. 

Learn More About Amy

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