Family Walking by Castle
  • On Feb 18, 2023
    Xavier from HI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased my ticket with genie plus included, so when can I use genie plus since I already paid for it?

    Let’s get down to business, Xavier!

    I’m so glad that you purchased the Disney Genie+ service for your upcoming visit to The Happiest Place On Earth! The Disney Genie+ can save you and the guests in your party a lot of time that most guests spend waiting in lines if used regularly during your visit. You and your family will be hopping on rides as swift as a coursing river all day!

    Since you have already purchased your ticket with Disney Genie+ included, you can use the service as soon as you enter the park! Once you have scanned your theme park ticket at one of the resort turnstiles, you can activate your Disney Genie+ through the Disneyland Mobile App, which will allow you to make reservations for attractions and other experiences throughout the day.

    If you’re not already familiar with this app, it can feel as mysterious as the dark side of the moon, so be sure to heed my every order and you might survive! From the app, find the ☰ feature menu at the bottom right. Find the "My Genie Day" section in the right column. From there, you can select the “tip board” page on the top left. Then you can scroll among the attractions and experiences that you want to reserve, and the app will provide you with available time slots. Once you have made your selections, you can show up at the attraction up to 5 minutes before or 15 minutes after your designated time to enjoy the attraction without waiting in the regular line! Please note that this grace period is subject to change.

    Xavier, It is important to note that Genie+ does not guarantee immediate access to attractions and experiences, and some popular attractions may still have longer wait times even with the service. Also remember that two popular rides, Radiator Springs Racers and Star Wars: Rise of the Resistance, are not included with the Disney Genie+ and require an Individual Lightning Lane purchase if you still want to skip the standby queue.

    I hope these tips help you make all your future plans feel tranquil as a forest, Xavier! If you have any follow-up questions, I’d love to help! You’re welcome to write back to me directly if you need further assistance.

    Loyal, Brave, True,
    Danielle
thumbnail image for Danielle

Meet the Panelist: Danielle, California

I'm Danielle, happy wife and mom of two of tiny tots. Raised just around the riverbend from the Disneyland Resort, I love finding ways to experience all the magic that The Happiest Place On Earth has to offer! From finding the yummiest snacks, to taking practically perfect photos and adding magic to a romantic night out, let me share A Whole New World of tips to keep your Mouseketeers happy and cozy in the parks and hotels. If you're feeling overwhelmed planning your dream trip, you've got a friend in me! Learn More About Danielle

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