Hey Gabriela!
Welcome to planDisney!
December is one of my favorite times to visit the
Happiest Place on Earth! The Christmas tree is up, the garland is hung and Disneyland Park and Disney California Adventure Park are filled with amazing holiday treats. This year, Mickey and Minnie will be wearing new outfits and can’t wait to welcome you to all the festive fun. Make sure you look out for them throughout the parks!
I am sorry to hear that you are having a hard time making theme park reservations. You must make a theme park reservation in order to enter Disneyland Park and Disney California Adventure and cannot enter without one. According to the Disneyland website it states
“All tickets, and associated features and entitlements such as the Park Hopper entitlement, are nonrefundable, nontransferable, revocable, and may not be redeemed for cash.” I am wondering if maybe you purchased a ticket for a lower tier than what you are trying to reserve for. Without actually seeing your ticket, it’s hard to tell what might be going on. Right now, I’m seeing availability for every day in December with either a 1-Park Per Day Ticket or Park-Hopper Ticket. I recommend that you call Ticket Services at (714) 781-4636 so that they can assist you with your theme park reservation.
Well Gabriella, I hope you can get this sorted out quickly and let us know if you have any other questions.
Remember, always believe in the Magic!
Andres