Disneyland Sleeping Beauties Castle 60th
  • On May 9, 2021
    Katie from UT Asked

    I purchased three tickets to Disneyland in January of 2020. We have not been able to use them due to COVID and all the shut downs. Where do I find the tickets I purchased?

    Hi there, Katie!

    I’m glad you stopped by planDisney with another Disneyland Resort question. It sounds like you’re as excited as I am to plan your next pixie-dusted vacation! I’m not sure exactly what type of theme park tickets you purchased last year, but as you probably heard, many ticket types with unused days were granted an expiration date extension to December 16, 2021. You still have plenty of time to make 2021 a more magical year!

    Using the Disneyland mobile app, you should be able to find any tickets you previously linked to your Disney account. Open the app, then tap on the icon that looks like three horizontal lines near the bottom of the screen to reach the main menu. Select "Tickets and Passes" to display any linked tickets. If you purchased your tickets directly from the Walt Disney Travel Company or on Disneyland.com, you should've received an email that includes details about your theme park ticket order and a confirmation number. Try searching for the words “Disneyland Confirmation” in your email inbox, and be sure to check your spam folder just in case it was automatically filtered there. If you’re still unable to locate your ticket information, please call the resort’s ticket helpline at (714) 781-4636 to speak directly to a Cast Member who can assist you further.

    I hope this helps, Katie, and that you’re able to plan a visit to the Happiest Place on Earth very soon! Please send us any other questions you may have.

    Wishing you magic,
    Courtney
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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