Hello, Kelli,
Thank you for sending your question to planDisney. I think you may have had a mischievous spirit playing some tricks on your account with your
Mickey's Not-So-Scary Halloween Party ticket purchase, and I don't want you to miss out on any of the hauntingly good times from the party!
To get help with your My Disney Experience account and the ticket purchase, you can reach out directly to the
Walt Disney World Help Center. I think I'd first call the
My Disney Experience, MagicBand, and MagicBand+ phone number and speak to a cast member there for assistance.
Since we are a little less than halfway to Halloween, I thought you'd like to take a peek at a planDisney podcast from last year that I'll attach so you can hear about a Disney Halloween. And did I mention it takes place
inside Disneyland's Haunted Mansion?
Wishing you a magical day! Please let us know if you have any further questions.
Kara