Disneyland- Mainstreet Station
  • On Jan 15, 2021
    Daniela from TX Asked

    We had purchased a three day park hopper ticket for 2020 and expires this year on the 21st of January. Since the ticket was purchased and then the pandemic hit, are we eligible for a refund?

    Howdy Daniela! 

    Welcome to planDisney and thank you so much for bringing your question to us! 

    The Disneyland Resort has announced extensions to a few different promotional theme park ticket types including Southern California Resident Tickets, Canada Resident Tickets and 2020 Military Salute Tickets. Please check the Disneyland Resort website for more information about the new ticket expiration dates for these promotional ticket offers. Wholly unused, non-promotional multi-day tickets that expire on January 12, 2021 or April 13, 2021 will have the expiration date extended to December 16, 2021. And, the ticket will expire 13 days after first use or on December 16, 2021, whichever occurs first.  

    But, don't worry if your ticket type has not been extended! According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. Once the theme parks reopen and you’re ready to visit, simply go to a Main Entrance ticket booth and ask a Cast Member to apply your eligible ticket amount towards a new ticket purchase. 

    If you would like to discuss alternative options, I encourage you to reach out to Ticket Services at (714) 781-4636. A Cast Member there would be happy to answer any additional questions you may have. 

    Please come back! We hope you continue to bring your questions here to planDisney! 

    Tiffanie 
thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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