Family Walking by Castle
  • On Oct 27, 2021
    Marianne from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just purchased theme park tickets for February 18th. It shows online that theme park reservations are available for both parks on this date. When I try and make a theme park reservation, it says it has reached reached its limit. What am I doing wrong?

    Hello, Marianne! Welcome to planDisney and thanks for your question!

    Did you purchase your tickets on the Disneyland Resort website? If so, it is very likely that you made your theme park reservation at the time of purchase. When buying tickets online, you select the date you want to visit and which park you want to visit that day. That is your theme park reservation--no extra steps required. And that is probably why you are getting the error that the ticket has reached its limit. You can double check the theme park reservations you have in place by clicking the "Ticket and Reservation Details" link under the "My Disneyland" menu on the Disneyland Resort website. 

    In preparation for your trip, you'll want to read up on the new Disney Genie service that is debuting soon. Disney Genie is a complimentary digital feature in the Disneyland app that will create customized park-touring strategies based on your interests. You will also have the option of purchasing Disney Genie+ for $20 per day, per ticket. With Disney Genie+, you will select the next available return time for an attraction and then skip most of the wait by using the Lightning Lane. Since you have already purchased your theme park tickets, you will be able to add on Disney Genie+ in the Disneyland app each day that you are in the parks. 

    I hope your visit to the Disneyland Resort is full of magic and memories!

    -Linda
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Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

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