• On Jan 12, 2022
    Kaitlyn from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We purchased a stay at art of animation with 2 day park passes. Do we receive actual park passes in the mail? Or are they going to be given to us at the resort?

    Welcome to planDisney, Kaitlyn, congratulations, you’ll soon be our Guest at Walt Disney World Resort! 

    I am thrilled that you put together a Disney vacation package to include your theme park tickets - this is my favorite way to vacation!

    Kaitlyn, your theme park tickets will be presented to you upon check-in at Disney’s Art of Animation Resort, rest assured. I recommend linking your reservation online through My Disney Experience, where you can manage all your plans, including hotel online check-in via Direct-To-Room Service, and then further control plans during your visit via the My Disney Experience app. You can even activate Disney’s MagicMobile Service, a contactless method to access your valid theme park tickets digitally in your mobile device Wallet, all through the My Disney Experience app!

    Once this is completed, please proceed to make your Disney Park Pass reservations for each day of your valid theme park admission. This is also a good time to introduce you to our Disney Genie and Disney Genie+ services which will augment your theme park touring experiences, so you can enjoy as much as possible during your stay.

    Kaitlyn, don't forget to swim in the largest pool on property, the Big Blue Pool, not to mention the variety of culinary options at Landscape of Flavors in the main building, Animation Hall!

    Disney Tidbit - enjoy the new complimentary gondola transportation system, Disney Skyliner which affords fantastic views below as you head to EPCOT and Disney’s Hollywood Studios right from Disney’s Art of Animation Resort!

    Thank you so much for consulting us, Kaitlyn, we look forward to being of any further assistance again soon!

    Best Disney Wishes ~ Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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