world famous jungle cruise
  • On Sep 28, 2022
    Sarah from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Purchased southern CA 3day tickets for family that they never used. I was told we can bring the tickets to the box office to cash in for new tickets. Can I apply the value of of those tickets to our annual pass payments? We are passholders w/ payment plan.

    Hiya, Sarah!

    Thanks for stopping by planDisney! You always have a friend in us, and I'm happy to be your planEAR today!

    Oh dear! I'm so sorry that your thoughtful gift went unused, Sarah! However, their loss is your Disney gain because yes, you should be able to apply the value of these wholly unused Southern California Resident tickets to your remaining Magic Key annual pass balance. I for sure applied an unused ticket to my Annual Pass balance pre-pandemic, so I know it's possible. You might be able to make this magic trick happen by calling the Disneyland Resort Magic Key Helpline, but your better (and faster) bet would be to speak to someone in person at the ticket booths between Disneyland Park and Disney California Adventure Park.

    I sadly don't have the proper magic mirror to see inside your My Disneyland Account which is the only reason I'm not guaranteeing this can be done. But, as long as you haven't applied any other expired tickets-as-credit to your Keys during your current contract yEAR, and you know that the tickets were not redeemed at all, then you should be fine.

    Pro Tip: If you have more expired tickets than you have Magic Keys, you can save them to apply to future renewals, or you can apply the value of the old promotional tickets to brand new Theme Park Admission Tickets, including new special offers, discounts, and promotional passes as they're released. The number to all to make this ticket transaction is (714) 781-4636.

    I hope that this helped to clEAR up your question, Sarah, and helped to stretch your Disney dollars! Be sure to follow the official planDisney Panel Instagram account where we're sharing even more tips and tricks. We even just launched the brand new planDisney Podcast! And if you have any more Disneyland Resort planning questions, We're All Ears!

    ~Kristen N.
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Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I'm a mom to the best ride buddy and a military spouse who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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