Hiya, Steven,
Those dresses and corresponding accessories from
The Disney Dress Shop are gorgeous, aren’t they? My wife is really pleased with the matching dresses I purchased for her and our daughter. I even have a matching necktie so the three of us can enjoy a night out on the town, or on
Main Street, U.S.A., together in style.
I’m sorry to hear the dress you purchased for your wife didn’t happen to work out. In most cases, to return new merchandise to Disneyland Resort
merchandise locations owned and operated by Disney you may take the article back to the store along with the original receipt within 30 days of the purchase. If you don’t have the receipt, an in-store merchandise credit may sometimes be offered for merchandise with the original tags intact or for other issues with the merchandise itself. This may be at the discretion of the manager or other Cast Members of the store. If you have other questions, you may contact the
Disneyland Merchandise Guest Services at (877) 560-6477.
Tony’s Tip: All Disneyland Resort merchandise locations owned and operated by Disney accept
Disney Gift Cards. If you are a Star Wars fan, you may even be interested in acquiring a
Batuuan Spira. These unique coins, available for purchase at various shops in
Star Wars: Galaxy’s Edge, may be used for purchases at any location that also accepts Disney Gift Cards.
I hope your situation is able to be resolved to your satisfaction, Steven. If you have any more questions regarding the Disneyland Resort, I hope you will stop by the Disney Parks Moms Panel again soon.
See ya real soon!
~Tony