• On Sep 1, 2021
    Katherine from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased SoCal Res. 3-day ticket in Mar 2020; I used one day of the three before Covid. I don’t feel safe going back to the park before my under 12yr old kids are vaccinated; can I get a refund on the balance of the days, since ticket expires Dec 2020?

    Hi Katherine! Welcome to planDisney.

    Just like you, I had big magical plans that were placed on hold due to the pandemic, and I know just how not magical that feels. I'm glad you stopped by to ask about your ticket options so that when the great big beautiful tomorrow arrives, you're ready.

    Also like you, I'm to mom to an under-twelve who can't yet be vaccinated. Mickey will be ready to greet you with open arms when it feels safe for your family to return, and I'm sending pixie-dusted wishes that day comes soon.

    In the meantime, I recommend reaching out to a Cast Member to find out what your options are. You may use the Email form to submit your question; be sure to include your ticket numbers on the form. Another option is to use the Chat feature in the Disneyland app, or you may call Ticket Services at (714) 781-4636. Wait times are longer than usual at this time, but hang in there to be connected with a Cast Member who can assist you.

    Thanks for stopping by, Katherine. Here at planDisney, we are real Guests with experience planning unforgettable Disney vacations, and we will be here to help when you're ready to Return to a Land of Magic. While you wait for that time, the Disney Parks Blog is a great source for a daily dose of Disney news, updates, and even fun Disney Magic Moments "at home" features about how to recreate recipes or have Disney-style family fun from home. I hope we'll see ya real soon - take care!

    Wishing you much magic,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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