I purchased a SoCal 3-day ticket and was only able to use one day before the shutdown. I tried to make reservations but it says my tickets aren’t linked. I tried to re-link the tickets and it says they are already linked. I’ve been on phone hold 3 hours.

Question

Answer 1

Hi Janette,

Welcome to planDisney and thank you for taking the time to send us your question. I am so happy to hear that Disneyland Resort will be reopening soon, I can't wait to be walking down Main Street U.S.A. with a delicious churro in my hand!

I am so sorry to hear that it has been difficult for you to link your Theme Park Tickets. With all of the excitement, guests have been contacting Disneyland Resort and Cast Members are working hard answering everyone's questions, but wait times may be longer than usual. It sounds like you have already tried to link your Theme Park Tickets, so unfortunately you will need to speak with a Cast Member at Ticket Services by calling (714) 781-4636. Once you get through, the Cast Member will be able to get your Theme Park Tickets properly linked in no time. I know wait times are longer than usual, so when I called last week I set my phone on "speaker" and went about my day listening to Disney Music. Even the wait was magical!

With a little "Faith, Trust and Pixie Dust" you will be able to make your Theme Park Reservations and get back to Disneyland Resort in a few short weeks. Please let us know if you have any other questions, we are always happy to help.

~Stephanie

I purchased a SoCal 3-day ticket and was only able to use one day before the shutdown. I tried to make reservations but it says my tickets aren’t linked. I tried to re-link the tickets and it says they are already linked. I’ve been on phone hold 3 hours.

Meet the Panelist: Stephanie, Ontario

Related Links

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

Thanks for submitting your comment!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask planDisney

Discover the magic of a Disney Parks family vacation from one of our knowledgeable online panelists.

Thanks for submitting your question!

You'll receive an email if your question is answered.

Please Note

Update Browser

I purchased a SoCal 3-day ticket and was only able to use one day before the shutdown. I tried to make reservations but it says my tickets aren’t linked. I tried to re-link the tickets and it says they are already linked. I’ve been on phone hold 3 hours.”

Meet the Panelist: Stephanie, Ontario

Related Links

Thank a Panelist

Share a message of thanks with the knowledgeable panelist who provided a personalized answer to your Disney vacation question.

Thanks for submitting your comment!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask planDisney

Discover the magic of a Disney Parks family vacation from one of our knowledgeable online panelists.

Thanks for submitting your question!

You'll receive an email if your question is answered.

Update Browser

I purchased a SoCal 3-day ticket and was only able to use one day before the shutdown. I tried to make reservations but it says my tickets aren’t linked. I tried to re-link the tickets and it says they are already linked. I’ve been on phone hold 3 hours.