Hi Clara,
Thanks for bringing your question to planDisney! It looks like you’re arriving to Walt Disney World Resort soon, so let’s get down to business.
I reached out to a Cast Member for instructions on how to unlink tickets once they have been linked to your My Disney Experience account. I was told that unfortunately, this is not something you can complete on your own through your My Disney Experience account. Instead, you will need to call in and speak with a Cast Member at the number listed under “
Existing Tickets.” The Cast Members may need some information about the tickets and your My Disney Experience account, so I recommend having that available when you call in.
I know you must be getting excited about your upcoming trip, Clara. I hope you have time to visit the
EPCOT International Flower & Garden Festival at EPCOT. It is one of my favorite festivals. My family always stops by
Butterfly Landing Presented by AdventHealth. We love learning about the butterflies and we’ve even been lucky enough to have a butterfly or two land on us. If you'd like to catch a concert from the
Garden Rocks Concert Series, take a look to see who is performing during your visit!
I hope this answer helped point you in the right direction, Clara. Enjoy your upcoming trip to Walt Disney World! If you have any future questions, please
come see me again at planDisney!
Kaitlin