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  • On Jan 24, 2020
    Carla from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hi, I just purchased an silver annual pass last Saturday and was told I could order a free magic band from your site? I have been unable to find where to do this. Can you assist?

    Hi Carla! 

    Thanks for sending your question to the Disney Parks Moms Panel! So happy to hear from a fellow Floridian and Annual Passholder! I recently ordered my complimentary Annual Pass Magic Band on the My Disney Experience Account website and was so excited to be able to upgrade to a character MagicBand! What you need to make sure, first and foremost, is that your Disney Silver Annual Pass is linked to your My Disney Experience Account. Once it is linked, you should be getting the option to place an order when you click on "My MagicBands and Cards", under the "My Disney Experience" icon on the right top corner. I have found that if it doesn't appear right away, you may want to refresh the page or log off and then log back in. If you continue having trouble ordering the MagicBand, you can call (407) 939-4357 and speak with Guest Services. Someone should be able to assist you with your My Disney Experience Account. 

    Did you know? As a Florida Resident you have many special offers available to you! For more information, please visit this page: Florida Resident Special Offers.

    Hope this helps Carla! It has been a pleasure assisting you. Please feel free to send me any other questions you may have!

    Thanks for sending your question to the Disney Parks Moms Panel!

    - Yael
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Meet the Panelist: Yael, Florida

As a native Floridian, I have experienced the Disney Parks as a child, teenager, newlywed and now a mom of three. Whether it is planning your first trip to the Walt Disney World Resort or your 100th trip, I would love to share my wonderful memories and planning tips with you! Learn More About Yael

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