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  • On May 13, 2019
    Sadie from HI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We purchased our Salute to Military tickets w/Max Pass from the Pearl Harbor MWR. The printout doesn’t indicate Max Pass. How do we confirm max pass was included? Is it possible to load our tickets to our Disneyland app prior to arriving @ Disneyland?

    Aloha, Sadie!

    Welcome to the Disney Parks Moms Panel, and thanks for your question. How exciting that you will soon be visiting the Happiest Place on Earth!

    First I'd like to say thank you to your family for your military service. The Disneyland Resort is also thankful for the sacrifice and bravery of the U.S. armed forces, and offers some wonderful discounts for families like yours. The most popular military benefits are the specially priced 3-Day and 4-Day Park Hopper Tickets for active and retired military service members. Typically these tickets do not include MaxPass when first purchased, and I haven't heard of any base ticket offices offering that add-on. When I have purchased these military tickets at my base, I just added MaxPass to our tickets after we entered the park via the Disneyland app per person, per day. This can easily be done once your tickets are linked to the app. If you think you paid extra for Disney MaxPass, you will want to call the Disneyland Resort ticket information line to confirm if this has been added to your tickets at (714) 781-4636.

    Once your enter the park and add Disney MaxPass to your tickets you will be able to instantly make your first Disney FASTPASS selection right from your mobile device. Keep track of when the app tells you that you can make your next selection to truly maximize the amount of attractions you can experience in a day. Also, don't forget that Disney MaxPass includes Disney PhotoPass picture downloads so make sure you strike a pose with as many PhotoPass photographers as possible!

    I hope this helps, and please return if you have any other questions. Have a magical day!
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Meet the Panelist: Jennifer, New Mexico

Hi there!  I'm Jennifer from Albuquerque, New Mexico. I am a toddler mom, military wife, and dentist who is constantly inspired by Disney. One of my greatest pleasures is helping others experience the magic of a Disney vacation! I can't wait to answer your questions so that you can easily explore the worlds of yesterday, tomorrow, and fantasy at the Disneyland Resort. Learn More About Jennifer

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