Hi, Mark! Welcome to planDisney!
Oh my Mickey waffles! Your Walt Disney World Resort vacation is starting tomorrow! Just think - soon you'll be opening the door to your
Disney Resorts Collection hotel and it will be time for the magic to begin!
Mark, hopefully you've gotten your magical Mickey mail just in the nick of time, but in case it still hasn't come yet, Hakuna Matata! No worries! We'll get this worked out. First things first, I'd take a quick look at the spam folder in your email account for a message from "Disney Destinations." I know sometimes Stitch likes to make a little mischief and hide things in there!
If you still don't see an email, let's try another avenue. If you have a
My Disney Experience account, all of your information should be safe and sound right there. To double check, head over to the
Walt Disney World home page and click on the "Sign In or Create Account" link near the top of the page. Once you've signed in, click on the "My Disney Experience" logo in the menu bar, then scroll down to "My Plans, Reservations and Tickets." Your Resort hotel reservations and
Disney Park Pass theme park reservations will show up there, and you'll find your tickets under the "Tickets & Memory Maker" tab. If you're seeing all of your plans, you're good to go!
When you arrive at your Resort hotel, head over to the front desk and let the Cast Member know that you have a reservation, but you didn't receive a confirmation email. They'll be able to give you Key to the World cards for everyone in your party that will serve as your room keys and admission cards. Next stop, theme parks!
It's almost time for your grand adventure, Mark! Have an amazing vacation at the Walt Disney World Resort, and
please come see us again if you have any more questions!
Keep Disney Dreaming,
Kathy K.