Star Wars Galaxy's Edge Guests Walking Entry; multigenerational family, mom and daughter holding hands, father holding son
  • On Jan 6, 2026
    John from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a qui gon jinn lightsaber. I turned it on a few times and it stopped working. I charged it for a day and it still will not work. I notice on the internet this has been an issue. How can I get it fixed. I will be at Disneyland in April, 2026

    Hello there. Welcome to planDisney, John, and thanks for traveling from a galaxy far, far away to bring us this question. 

    One of the best souvenirs you can bring back from your visit to Batuu is the elegant weapon of a Jedi. After all, blasters are so uncivilized. I once brought home a Luke Skywalker legacy lightsaber, and it's so fun to have in the house. It's especially fun and comes in handy whenever there's a power outage. Why have a flashlight when you can illuminate a room with a lightsaber, am I right?

    I'm sorry to hear that you're experiencing some not-so-magical challenges with your legacy lightsaber. While I wish I had an answer, I think your next best step is to reach out to a friendly Cast Member at the Merchandise Support phone line to explain your situation. They might be able to help troubleshoot the issue and give you your next best step. 

    The next time you happen to travel to Batuu, I encourage you to check out Fire of the Rising Moons if you haven't already. It's a different way to experience the fireworks at the Disneyland Resort with such a unique perspective. I really enjoyed the music and overall vibe. Better yet, enjoy the show while sipping on the new Pink Milk from the Milk Stand, which recently made its debut this week on January 8th. 

    John, I'm sorry this is probably not the answer you were hoping for. I wish you all the best in your upcoming quest. I'll be sending pixie dust your way in the hopes that everything gets resolved. Let us know if there's anything else we can help with. 

    'Til the Spire and may the Force be with you!
    Michelle 
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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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