Mickey Boo Bash and Mickey & Minnie Boo Bash
  • On Mar 29, 2022
    Kathy from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Q: I purchased qty 2-10 day pass with no expiry date for Disney World back in 2012 or 2013 through CAA while there was a Canadian resident discount. Can those passes now be exchanged for Qty 4-5day passes for our coming trip in Oct/Nov 2022 instead?

    Greetings, and welcome to planDisney, Kathy, we thank you for your question!

    Spook-tacular events await your arrival as the Halloween season at Walt Disney World Resort will be in full swing, and it would be my pleasure to help you, Kathy.

    The value of Walt Disney World Resort theme park tickets that are unused, but expired may still be used toward the purchase of new theme park tickets (subject to change). To determine the value of your existing theme park tickets and how they can be used toward a new combination of tickets must be decided by Walt Disney World Resort Guest Services by contacting Walt Disney World Resort – Existing Tickets. Cast Members will do their utmost to assist you with this Kathy, kindly have your CAA special offer Walt Disney World Resort theme park tickets and any confirmations on hand in preparation for your phone call (I recommend calling in the evening hours as wait times are shorter).

    Once your ticket matter is resolved, please proceed to link your tickets to your Disney account to begin your planning via My Disney Experience. This is a crucial step that will make your entire vacation experience seamless.

    To link your theme park tickets to your Disney account:

    1. Please log in using the same information you used to reach planDisney, and then click on My Disney Experience on the top right of the page. This is your personal planning page.
    2. On your planning page that will say, Kathy’s Plans and Tickets, you will see planning tabs, rollover Park Tickets and two buttons will emerge, please click on Link Tickets which will take you to a page where you will enter the ticket ID numbers for each ticket one at a time. Proceed until you receive confirmation.

    Once your Walt Disney World Resort theme park tickets are linked you can now secure your Disney Park Pass – Theme Park Reservations which is the method in place for visiting the theme parks at this time. This is a very important planning detail for your vacation, Kathy.

    On the official Walt Disney World Resort site under Places to Stay, check for any periodic Walt Disney World Resort special offers that may interest you.

    Download and update the Payment Method on the My Disney Experience app to facilitate app transactions such as adding the Disney Genie+ service on the day of your theme park visit (you may wish to pop by planDisney to ask me for details about this before purchasing), Mobile Food & Beverage Ordering and any other vacation essential transactions.

    I hope this information is helpful to you, Kathy, I am excited that you will use these existing tickets in planning your next trip and it was my immense pleasure assisting a fellow Canadian Disney fan, thank you so much!


thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

Related Video

  • thumbnail image for Mobile Order Dining

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.