Girl with sister and dad in front of Cinderelle Castle
  • On Apr 6, 2022
    Ruth from Dublin Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello ! I have purchased promotional park tickets direct with disney and i now wish to add on Genie+ however i cannot get through on the phone lines and the app will not allow me as i have promotional tickets. I wish to add them in advance of arriving. tnx

    Hello Ruth, 

    Welcome to planDisney!  It's so great to see a Guest here today who hails from the beautiful Emerald Isle.  

    As the current UK-based Panelist here at planDisney, I am able to completely relate to your tiggerific question concerning our UK & Ireland-exclusive Magic Tickets and the Disney Genie service.

    Ruth, I have some supercalifragilisticexpialidocious news to share with you!  Guests from the United Kingdom and Ireland are more than welcome to purchase the Disney Genie+ service for the full length of their already purchased Magic Tickets upon arrival at Walt Disney World Resort.

    Once Guests have arrived at the most magical place on earth, simply stop by any Disney Theme Park ticket booth, or the Disney Ticket Center at Disney Springs where Cast Members will be happy to help with the purchase of Disney Genie+.

    Plus, I'm more than pleased to share that for a limited time, Guests like you and I from the United Kingdom and Ireland, are able to purchase Disney Genie+ for the full length of our Disney Theme Park Tickets at the currently offered special price as featured in this Magic Ticket link.

    However, it's always worth bearing in mind that prices and availability are always subject to change at Walt Disney World Resort.

    Ruth, if you should have any further questions about your upcoming May holiday to the magic and enchantment of Walt Disney World Resort, then please don't hesitate to pop back to me here at planDisney.

    Have a great Disney day ~ Jane
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

Related Video

  • thumbnail image for Top Spring Break Tips at Disney | planDisney Podcast - Episode 1

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.