Teens Taking Selfie with Donald Duck; in front of the castle during the day; front of bridge
  • On Jan 4, 2024
    Tannis from MB Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased the PhotoPass+ One Week, but I can't find anything in my account showing I have it, or information on how to activate it. What's my next step?

    Hello, Tannis! Welcome to planDisney.

    I am happy to help you navigate your Disney PhotoPass question.

    If you have purchased Disney PhotoPass+ One Week, the Disney PhotoPass+ Window begins at 6:00 a.m. PST on the date of the photo (or other digital content) selected on Disneyland.com/photopass and ends on the 6th day after such date at 11:59 p.m. PST (which, including the day of activation, creates a Disney PhotoPass+ Window of seven days.)

    Please visit the Disney PhotoPass Terms & Conditions webpage for more information.

    Tip: Ask your Disney PhotoPass photographer for a "Magic Shot" for a photo with a magical surprise!

    Tannis, if you have more questions regarding your Disney PhotoPass+ purchase, you can contact the PhotoPass Guest Support phone line. We are also available to help you here at planDisney with any other questions you may have!

    Your Pal,
    Alejandra
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Meet the Panelist: Alejandra, California

Hola from California! I am a lifelong Disney fan, wife, and mamá. I planned my first Disney vacation at thirteen and have not stopped since! Being a Californian, I have had the privilege of visiting Disneyland Resort my whole life. It is my happy place and feels like home. And now that we are parents, my husband and I especially love vacationing at Disney with our son. I am excited to help you plan your next vacation in both English and Spanish! Learn More About Alejandra

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