Two Men; Couple at DCA; Mickey Rice Krispies; laughter
  • On Jan 14, 2024
    Cameron from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi there. I purchased 4 passes Feb 15th but I didn’t buy genie +. Can I cancel my tickets and repurchase them with genie+? I know I can buy them on the day but I know they are limited per day and don’t want miss out.

    Hi Cameron,

    Thanks for coming back with a follow-up question. It's smart to be thinking about Disney Genie+ Service for your visit. I loved using it on my last trip and was so happy that it not only saved me time in the standby lines but also included unlimited downloads of my Disney PhotoPass pictures! It's a great value and really helps maximize the magic on short visits.

    I know you are eager to take advantage of this service on your visit next month, but unfortunately, the theme park tickets in your possession are non-refundable and non-transferable. You wouldn't be able to cancel them and receive a refund. You may be able to modify them to visit on another day that falls within the same pricing tier, but as my pal Alejandra mentioned you would need to wait until that modified date to purchase Disney Genie+ Service on-site.

    My advice would be to arrive at your reserved park early and purchase Disney Genie+ as soon as you've scanned your ticket. Genie+ can sell out but I'm hopeful you won't miss out if you purchase early in the day. You'd want to purchase early anyway to maximize the number of Lightning Lanes you can secure during your visit. You'll also have the option to purchase an Individual Lightning Lane for Radiator Springs Racers and/or Star Wars: Rise of the Resistance in addition to or instead of Genie+.

    I hope this puts you at ease, Cameron. Please come back and see us again with any additional questions. We're always glad to help!

    Magic and memories,
    Amy
thumbnail image for Amy

Meet the Panelist: Amy, North Carolina

Hi, I'm Amy- a proud wife, mom, and Disney adult. I'm a natural planner with a flair for the creative, always looking for ways to add a little magical sparkle to our family's day-to-day happenings and once-in-a lifetime moments. You'll find me and my crew visiting the parks from rope drop to close and packing in as much magic as possible to each day of our Walt Disney World Resort vacation. From dining to photo spots and all the details in between, you've got a friend in me! Learn More About Amy

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