• On Sep 15, 2021
    Shelley from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a parking voucher but have not received it.

    Hi Shelley! Welcome to planDisney.

    Your visit to the Disneyland Resort will be here before you know it - hurray! I bet you are counting down the days until you are inside the magic and enjoying all the frightful fun of Halloween Time

    Shelley, there are two places to look for your Disneyland Resort parking vouchers. First, I would look through your email - if you ordered eTickets, you should have received a link to an eTicket viewer, and your theme park tickets and parking vouchers should appear there. Be sure to check your spam and junk folders in case Stitch sent them there as part of his daily mischief-making. The other spot to look is in the Disneyland mobile app. If you swipe through your Tickets, the vouchers should appear there. 

    If you've checked both of these spots and still no vouchers, you will need to call and speak with a friendly Cast Member. The best number is (714) 781-INFO; if you can, have the form of payment you used for the transaction handy so they can easily search their records.

    Shelley, you can find maps and more information on the Parking webpage. As Guests Return to a Land of Magic, some experiences and services are temporarily unavailable. This includes the Disneyland Resort parking tram. My pal Courtney shares her tips for those unable to walk longer distances in this helpful answer.

    Thanks for your question, and have so much fun at Disneyland Resort! As you count down the days to your visit, the Disney Parks Blog has you covered with news, planning tips, and foodie features all about the latest experiences at Disneyland. Have the BEST time!

    Wishing you much magic,
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Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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