• On Jun 3, 2020
    Shannon from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased park tickets for our vacation to WDW in July. We moved our hotel reservation to December, so I need to change my date-specific. How should I go about doing this? Will I be able to make the change with the new reservation guidelines?

    Hi Shannon!

    How nice to see you stopping by the Disney Parks Moms Panel again with another great question!

    First, let me say how glad I am that you have existing tickets. According to the current operational updates, existing, date-specific theme park tickets valid from March 12, 2020 through the closure period will be automatically extended to December 15, 2020. I also called to speak with a Cast Member. The Cast Member with whom I spoke indicated that some tickets are being extended through September 26, 2021. If you have not already linked your tickets in My Disney Experience, I recommend that you do so to monitor the expiration dates.

    If you do not notice an automatic extension in the expiration date of your tickets, feel free to call the existing ticket line and speak to a Cast Member at 407-566-4985. The Cast Member should be able to review your My Disney Experience Account and existing tickets. Know also that guests with existing tickets should soon receive additional, more detailed information.

    Now that you are traveling in December, I hope you have plans to enjoy the Holidays at Walt Disney World Resort festivities. We had the best time last December when visiting during the week of Christmas. The holiday decorations at the resort hotels and in the parks were just stunning. Each theme park came alive with its own festive spirit and the Tree of Life Awakenings at Disney's Animal Kingdom took our breath away.

    If you are like me, you love to know what new activities, events, special tours, and foods might be available during the dates of your visit. Take a look at the Holidays are Fun for Everyone at Disney's Animal Kingdom and A 'Contemporary' Appreciation for the Holidays to see some of the special ways the Walt Disney World Resort spreads joy during the season. It truly is one of my favorite times of year to visit.

    Shannon, also be sure to visit the "Know Before You Go" hub for additional operational updates as it gets closer to the dates of your visit, particularly to review potential changes to experiences and dining availability. We are so happy that you are returning to a world of magic soon!

    Magic and memories,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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