• On May 8, 2018
    Cindy from MO Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We purchased our park tickets at Shades of Green but are staying at The Grand Floridian, it looks like the app is only letting me reserve fast passes 30 days out not 60. How can I fix this?

    Hi Cindy!

    Welcome to the Disney Parks Moms Panel! I'm a Military Spouse too, and I'm so thankful that Walt Disney World Resort shows their appreciation for U.S. Service Members and our families by offering these wonderful Military Promotional Theme Park Tickets. Did you know that we can also purchase a Memory Maker PhotoPass Package for $98? (The details are at the very bottom of the above linked ticket page.)

    My family has used these wonderful Military tickets once a year for the last six years. You are correct that you should be able to book your FastPass+ experiences 60 days in advance as you are staying in a Walt Disney World Resort Hotel. Try logging in to your My Disney Experience Account on a desktop computer to double check that your tickets are linked to the same MDE account as your Resort Hotel Reservation. If everything looks like it is connected as it should be but you're still having problems locking in your FastPass+ attraction experiences, for sure call Walt Disney World's main Guest Services line at (407) 939-5277.

    I hope you're getting so excited for your upcoming Walt Disney World Resort vacation. You're going to be one of the first guests to enjoy the brand new Toy Story Land in Disney's Hollywood Studios! We'll See You Real Soon, Cindy!

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Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I am a preschool mom and military wife who loves keeping up with the latest Disney Parks news. Trips to Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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