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  • On Oct 25, 2020
    Daniel from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased park tickets right before the pandemic and would like a refund. How do I go about accomplishing that.

    Hi Daniel!

    Thanks for stopping by the planDisney Panel! I am sorry that you will not be able to visit the Walt Disney World Resort. Unfortunately, this pandemic has caused many of us to modify or cancel travel plans. For the most part, theme park tickets are non-refundable.   However, I would recommend that contact  you the Disney Reservation Center at (407) 566-4985 to discuss the ticket options. I apologize for not having a more concrete answer as the information is constantly changing as we weather the storm.  I would recommend that you also familiarize yourself with this page as it contains the most up to date information on the re-opening of the theme parks: Parks and Tickets: Know Before You Go. 

    Did you know?: From time to time, the Walt Disney World Resort has special offers for rooms and tickets. Be sure to check these out by visiting this page: Special Offers, Deals and Discounts. 

    It has been a pleasure assisting you! Please feel free to send me any other questions you may have!

    ~Yael
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Meet the Panelist: Yael, Florida

As a native Floridian, I have experienced the Disney Parks as a child, teenager, newlywed and now a mom of three. Whether it is planning your first trip to the Walt Disney World Resort or your 100th trip, I would love to share my wonderful memories and planning tips with you! Learn More About Yael

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