Avengers Campus featuring Thor
  • On Dec 15, 2023
    Lisa from OR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased park tickets and can not find my ticket

    A warm welcome from all of us at planDisney to you, Lisa. We're so glad you're here to share this question with us. Oh, bother! I'm sorry to hear that you aren't able to find your theme park ticket. However, fear not, we'll find your ticket and it won't be long until you will be on your way to the Disneyland Resort. 

    If you purchased your ticket at the Disneyland site, you should have been prompted to log into your Disney account when making your purchase. If this is the case, we should be able to find your theme park ticket in the Disneyland app. Open the app and tap on the "☰" in the lower right corner to open the menu. Next, tap on the "Tickets and Passes" tile where you should see any tickets that you've purchased under your Disney account. If you do not see your ticket here, it may be best to reach out to a friendly Cast Member at the Ticket phone line for assistance.

    There are a lot of wonderful things happening at the Disneyland Resort. Right now, the Holidays at the Disneyland Resort are in full swing until January 7, 2024. If you're planning a visit after the holiday festivities come to an end, there's still plenty of magic in store for 2024. I'm looking forward to the Lunar New Year celebration at Disney California Adventure Park.

    Lisa, I hope this helps and that you're able to locate your theme park tickets soon. Please come back to see us with any other questions you might have about your upcoming visit. Here's to a magical visit to the Happiest Place on Earth!

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Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

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