A warm welcome from all of us at planDisney to you, Lisa. We're so glad you're here to share this question with us. Oh, bother! I'm sorry to hear that you aren't able to find your theme park ticket. However, fear not, we'll find your ticket and it won't be long until you will be on your way to the Disneyland Resort.
If you purchased your ticket at the Disneyland site, you should have been prompted to log into your Disney account when making your purchase. If this is the case, we should be able to find your theme park ticket in the
Disneyland app. Open the app and tap on the "☰" in the lower right corner to open the menu. Next, tap on the "Tickets and Passes" tile where you should see any tickets that you've purchased under your Disney account. If you do not see your ticket here, it may be best to reach out to a friendly Cast Member at the
Ticket phone line for assistance.
There are a lot of wonderful things happening at the Disneyland Resort. Right now, the
Holidays at the Disneyland Resort are in full swing until January 7, 2024. If you're planning a visit after the holiday festivities come to an end, there's still
plenty of magic in store for 2024. I'm looking forward to the Lunar New Year celebration at Disney California Adventure Park.
Lisa, I hope this helps and that you're able to locate your theme park tickets soon. Please come back to see us with any other questions you might have about your upcoming visit. Here's to a magical visit to the Happiest Place on Earth!
Michelle