• On Nov 23, 2020
    Amber from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I Purchased park hopper tickets last February and have been unable to use them due to COVID-19 closures. What can I do to get them extended.

    Hey Amber!

    Welcome to planDisney!

    I hope you’re having a great week and getting ready for the holidays! At home we’ve got the Christmas trees up and the holiday playlist on repeat! Buena Vista Street inside Disney California Adventure Park has opened their doors to guests for select shopping and dining experiences! I hear the garland is up, the holiday music is playing and it smells like Christmas! If you’re planning to head down to the Downtown Disney District anytime soon, make sure you check out the “Know Before You Go” page for all the latest information.

    I’m so sorry to hear that you were not able to use your theme park tickets at the Disneyland Resort. It’s been a year of constant change and I too have had to reschedule 4 Disney trips this year. The first thing you’re going to want to do is see if your tickets fall into any of these categories. If they don’t then the Disneyland Resort is not providing extensions at this time. The tickets will be valid for admission until their respective expiration date. Most of the time, you can use the value paid of an expired ticket towards the purchase of a new ticket if prices have increased. With so much uncertainty right now and no opening of the theme parks in sight, we don’t know if the Disneyland Resort will offer any additional extensions or offers to those with expired tickets. I encourage you to call Ticket Services to see what your exact options are for your type of ticket. 

    Well Amber, I wish I had better news for you. Feel free to check in with us at a later time or call Ticket Services for immediate assistance.

    Remember, always believe in the Magic!

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Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop like a pro! Learn More About Andres

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