Disneyland Sleeping Beauties Castle 60th
  • On May 11, 2021
    Ashley from CA Asked

    I purchased 2 park hopper tickets. I checked to see if my dates were available before doing so. After purchasing my tickets for June 21st it shows me now that both parks aren’t available. I double checked on another phone and it says it is. Won’t let buy.

    Hello, Ashley!

    Welcome to planDisney! We are DELIGHTED you stopped by, and we are SO excited to answer your question regarding your next trip to the Disneyland Resort! We KNOW you are going to have the most MAGICAL time!

    First of all, I am so sorry you are having issues with your Disneyland Resort Theme Park Tickets. My recommendation would be to call 714-781-4636 and speak to a very helpful Cast Member. They are able to open your My Disneyland Account and pinpoint the issue in order to resolve your problem very quickly.

    We know the wait time to speak to a Cast Member the past few weeks has been extremely long. HOWEVER, I have some MAGICAL news for you! I am very happy to inform you that when I call the Disneyland Resort Ticket Center in the evening, I have only waited a few minutes! WOO HOO! (NOTE: I have found that calling in the morning or afternoon will definitely increase your wait time.)

    As more and more TIGGER-ific information is shared about the phased reopening of the Disneyland Resort, I would highly recommend following Disneyland on all of its social media channels and subscribing to The Disney Parks Blog for the most up-to-date Disney information!

    If you have other questions, please do not hesitate to ask! We are here to help in any way!

    Hope To See Ya Real Soon!

    Wes
thumbnail image for Wes

Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.