• On May 13, 2021
    Natalia from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just purchased a park hopper ticket and out trip was cancelled am I able to get a refund?

    Hi Natalia! Welcome to planDisney.

    I'm sorry to hear your visit to the Disneyland Resort didn't work out. I've canceled a couple of Disney trips in the past year, and I know just how not magical it is. 

    Disneyland Resort theme park tickets are non-refundable. However, you do have some options depending on the ticket type. If your Park Hopper ticket was a one-day ticket, you will be able to apply the amount you paid for this ticket to the cost of a new ticket. When you're ready to plan your new date, reach out to a Cast Member at (714) 781-4636; they will be able to help you modify the ticket to your new date and accept payment if there is a price difference. 

    If you purchased a multi-day or other ticket, your options for future use depend on the ticket type. You may call the number above to learn more about your specific ticket and the options available to you.

    Thanks for stopping by planDisney, Natalia. As you think about a new date for your visit to the Disneyland Resort, be sure to read the Disney Parks Blog for the latest news and health and safety guidance. Please come back and see us if we can help with any future questions.

    Wishing you a great big beautiful tomorrow,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.