Touch of Disney Couple with masks
  • On Apr 23, 2021
    Coleen from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a park hopper ticket for my mother who info was not able to get off work and will be unable to us the ticket. Can I change the name on the ticket so that it can be used?

    Welcome to planDisney, Coleen. Thanks for taking the time to stop by with your question for us.

    I’m sorry to hear your mother isn’t able to join in on the magic and fun at the Happiest Place on Earth. She can save her ticket for another day, since there’s plenty of time to use it before the expiration date. Alternatively, you can contact Disneyland Resort Ticket Services at (714) 781-4636 and speak with a friendly Cast Member who will gladly assist you in reassigning the ticket. As there are many Guests trying to sort out their Theme Park Tickets, there may be a slight wait before connecting to a Cast Member, but it will be worth it, and you’ll be on your merry way to the Happiest Place on Earth in no time!

    If you have additional questions, please don’t hesitate to write us again! We’re all EARS!

    See ya real soon,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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