• On Feb 18, 2021
    Dean from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased park hopper passes last year but couldnt go due to covid. How does the expiration work? Do I have to book by a certain date or do I have to use by a certain date?

    Hi Dean! A warm welcome to planDisney.

    Thank you for sending us your great question about Walt Disney World Resort theme park ticket expiration dates!

    Newer tickets, such as the one you purchased last year, expire depending on the length of the ticket. For example, a 4-day ticket expires 7 days after its first use, and a 9-day ticket expires 13 days after its first use. You can view a complete list of ticket lengths and their corresponding expiration dates by visiting this link.

    Because you could not use your Walt Disney World Resort theme park tickets with Park Hopper option due to the ongoing pandemic, your theme park tickets are still valid! Theme park tickets do not begin to expire until they are first used.

    However, if you would like to check if your theme park tickets are expired anyway or have older tickets, it’s quite simple to do so! If you want to check from home, please email ticket.usage@disneyworld.com and include the following information:

    -- Photograph or scan of the front and back of your ticket
    -- Your full name
    -- Where and when ticket your ticket was purchased
    -- The purchaser’s name and form of payment used
    -- A phone number where you can be reached during the day

    While they always strive to get back to you as soon as possible, a reply may take up to 14 business days. Please keep this in mind if you plan on visiting the Most Magical Place on Earth soon.

    If you prefer to check your tickets in person upon arrival at Walt Disney World Resort, you can do so at the following locations:

    -- Any of the ticket windows at the Walt Disney World Resort theme parks or water parks
    -- Concierge desks at Disney Resort hotels
    -- Guest Relations at Disney Springs

    If you have any additional questions for the team at planDisney, please visit us again! We are always hEAR to help you.

    With a Sprinkling of Pixie Dust,

thumbnail image for Priscila

Meet the Panelist: Priscila, Florida

Welcome home! I'm Priscila, native Floridian, lifelong Disney fan, and mom to two of my very own Disney Princesses! I'm passionate about all things Disney and as an Annual Passholder I visit Walt Disney World Resort often. I'm honored to be sharing my knowledge with you while on the planDisney panel. With a sprinkling of Pixie Dust, I'm ready to help you plan an unforgettable vacation to Walt Disney World Resort. In the words of Walt Disney himself, "To all who come to this happy place, welcome!" Learn More About Priscila

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.