Mom and Daughter in Cars Land
  • On Sep 14, 2021
    Kathleen from CO Asked

    I purchased park hopper multiday tickets online with a hotel reservation, but the tickets aren't loading into my accounrt so it won't let me save our park reservations??

    From one Coloradan to another, a happy hello to you, Kathleen!

    It sounds like you have booked a Disneyland Resort vacation package! How exciting! With a package, your actual theme park tickets will be linked to your Disneyland Resort account four days before you arrive. However, you can use your vacation package confirmation number to make theme park reservations right away (up to 120 days in advance). Let me step you through the process: 

    • Start on the "Theme Park Tickets and Reservations" page. Click the "Make Park Reservations" button.
    • After logging into your account, you'll be directed to the "My Theme Park Reservations" page. Scroll down and click the "Retrieve Hotel Reservation" button.
    • Enter your confirmation number, last name, and arrival date. You will then be directed back to make theme park reservations for your trip. 
    With your Park Hopper tickets, you will make a theme park reservation for the park you want to start at each day. Then at 1:00 p.m., you can hop to the other park. You can also hop back and forth the rest of the day if you wish (subject to park capacity limitations). 

    When you arrive at the Disneyland Resort, you will use the digital theme park tickets in your Disneyland app to enter the parks. You will receive a paper ticket the first day you visit that you can use for the remainder of your trip or you can continue to use the tickets in the app. 

    If you have any other questions as you plan your adventure to the Happiest Place on Earth, be sure to stop by planDisney again!

    -Linda
thumbnail image for Linda

Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

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