Bonjour, Lisa!
From one American Mouseketeer to another, welcome to
planDisney!
I'm so sorry to hear that you've been feeling under the weather during your
adventure in the great wide somewhere. In my experience, pixie dust is always the best medicine, so let's see if we can get you to Main Street, U.S.A.!
Disneyland Paris's current
theme park ticket policy permits certain Dated Tickets to be canceled and refunded up to 3 days prior to the chosen ticket date. Unfortunately, once the date of the ticket has passed, a refund is no longer possible, even if the ticket was not used. At other Disney Parks, the purchase price of an unused ticket is typically able to be applied toward the purchase of a new ticket, but because this policy is not mentioned on the Disneyland Paris ticket webpage or in the
Booking Terms & Conditions, I cannot guarantee it is an option.
My advice is to reach out directly to the
Disneyland Paris Client Relation Center with your ticket confirmation information. These Cast Members will be able to explain your options and hopefully have you in the middle of the
Disney Music Festival so very soon!
I'll be thinking the happiest thoughts for you, Lisa!
Lizzie