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Mom and Daughter at Disney's Polynesian Village Resort Room
  • On Nov 3, 2013
    Shawn from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have purchased a package with tickets. The package is linked to My Disney Experience but the site Tate's that I have to have the Magicband number in order to customize it. How can these be customized if we haven't received them to get the number?

    Hi there, Shawn!

    Thanks for stopping by the Moms Panel with your question and congratulations on your magical vacation package purchase!

    I'm glad to hear that you've linked your package to your My Disney Experience account; that's the first step in making sure everything is ready to go. Please keep in mind that the MagicBands are currently in their testing phases right now. Guests are being randomly selected to participate in the testing and you won't be able to customize MagicBands unless you've been selected. When we were selected to participate in MagicBand testing, I received an invitation letter from Disney. When I logged into our My Disney Experience account, I was immediately directed to customize our MagicBands. The customizing consisted of choosing MagicBand colors and granting charging privileges [at our discretion] for each member of our party. Our MagicBands arrived on our doorstep shortly [within two weeks] after that. My thought is that when you've been selected, the "MagicBand number" the site is referring to is connected to your account behind the scenes, if you will.

    Of course, this is strictly my experience and, as with all testing, things are constantly changing so you might experience something different. Keep a close eye on your My Disney Experience account to see if you get a pop-up asking you to customize your MagicBands! I sure hope you do!

    I hope this information helps, Shawn! Please don't hesitate to write back in if you have any other questions we can help with!

    Wishing you a Pixie Dusted vacation!

    ~Jackie
thumbnail image for Jackie

Meet the Panelist: Jackie, Florida

Hi! I'm Jackie, mom to a teenage boy and a tween girl! I've traveled to Disney Parks with toddlers, grandparents, and everything in between and I'm excited to help you plan your Pixie Dusted vacation! So, go ahead, ask me a question or two! Learn More About Jackie

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