• On May 10, 2021
    Vanessa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I purchased a one night stay at Disney's Grand California and 4 tickets for 2 - 1day park tickets. I made the reservations for the parks and the confirmation number I received are showing invalid but I have confirmation numbers for both days? HELP!

    Welcome to planDisney, Vanessa!

    Thank you for stopping by with your question. We are thrilled to assist Guests as they return to a land of magic!

    If you have a Disneyland Resort hotel reservation with separately purchased park tickets, you will have to retrieve your resort hotel reservation via My Hotel Reservations and link it to your Disney account before making a theme park reservation. If you have already linked your hotel reservation and are still having difficulties, try updating your web browser to the most recent version. The recommended browsers for Disneyland.com are Google Chrome, Microsoft Edge, and Mozilla Firefox. Please note that some web pages may not function properly with Internet Explorer.

    While making theme park reservations, you will need to provide an email address to receive confirmation of your reservation and QR code. If you have successfully made a park reservation, you should have received a confirmation email with the required QR code. Please be ready to present your QR code and valid tickets associated with the reservation when you arrive. If you have multi-day tickets, be sure to make a reservation for each day of your ticket. If you still have issues with your tickets or park reservations, please contact Ticketing at (714) 781-4636.

    I hope this information is helpful, Vanessa! Stop by if you have more questions and have a magical time at The Happiest Place on Earth!

    Best Disney wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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